Terms of Service

1. Introduction and Acceptance

Welcome to Lauer House. These Terms of Service ("Terms") govern your use of the Lauer House website (lauerhouse.gr), our restaurant services, reservation system, and any related services (collectively, the "Services").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Lauer House is a family-owned Greek restaurant located in Sarti, Halkidiki, Greece, operating since 2005. These Terms constitute a legally binding agreement between you and Lauer House.

2. Definitions

• "We", "us", "our": Refers to Lauer House restaurant
• "You", "your", "user": Refers to any individual accessing our website or using our Services
• "Services": Includes our website, online reservation system, newsletter, and restaurant services
• "Content": All text, images, recipes, menus, and other materials on our website
• "Reservation": A booking made for dining at our restaurant

3. Use of Our Website

3.1 Permitted Use

You may use our website for lawful purposes only, including:

• Viewing our menu and restaurant information
• Making table reservations
• Contacting us with inquiries
• Subscribing to our newsletter
• Viewing our recipes and blog content
• Learning about Sarti and the local area

3.2 Prohibited Use

You agree NOT to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website or its systems
• Use automated systems (bots, scrapers) to access the website without permission
• Transmit viruses, malware, or other harmful code
• Interfere with the proper functioning of the website
• Collect personal information of other users without consent
• Make false or fraudulent reservations
• Post false reviews or misleading information about our restaurant
• Use the website for commercial purposes without our written consent

3.3 Account Information

When making a reservation or contacting us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

4. Reservations

4.1 Making a Reservation

Reservations can be made through:

• Our online reservation system (Eateio)
• By telephone
• In person at the restaurant

All reservations are subject to availability. We will confirm your reservation via email or phone.

4.2 Reservation Requirements

• Reservations require a valid name, email address, and phone number
• Please inform us of any dietary requirements or allergies when booking
• Large group reservations (8+ guests) may require additional confirmation
• We reserve the right to request a deposit for large bookings or special events

4.3 Cancellations and No-Shows

• Please cancel or modify your reservation at least 24 hours in advance
• We will hold your table for 15 minutes after the reserved time
• No-shows may affect future reservation privileges
• For groups of 8 or more, cancellation must be made 48 hours in advance

4.4 Special Requests

We will do our best to accommodate special requests (seating preferences, dietary needs, celebrations), but we cannot guarantee all requests can be fulfilled.

5. Restaurant Policies

5.1 Dining Experience

• We welcome guests of all ages, including children
• Smart casual attire is appreciated
• Smoking is prohibited inside the restaurant as per Greek law
• We offer both indoor and outdoor seating (weather permitting)

5.2 Food and Allergies

• Menu items and prices are subject to change based on seasonal availability
• We strive to accommodate dietary restrictions when informed in advance
• Fish and seafood are subject to daily availability from local fishermen

5.3 Payment

• We accept cash (Euros) and major credit/debit cards
• Prices on the menu include applicable taxes (VAT)
• Gratuities are appreciated but not mandatory
• We do not accept personal checks or cryptocurrency

5.4 Live Music Events

Live music is offered on select evenings (typically Wednesdays and Thursdays during summer season). By attending live music nights, you acknowledge:

• Sound levels may be elevated during performances
• The schedule is subject to change without notice
• Reservations for music nights are recommended as seating is limited

6. Intellectual Property

6.1 Our Content

All content on our website is owned by or licensed to Lauer House, including:

• Logo, brand name, and trademarks
• Website design and layout
• Photographs and images
• Menu descriptions and recipes
• Blog posts and articles
• Text content and translations

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute our content without permission
• Use our content for commercial purposes
• Remove copyright or trademark notices
• Create derivative works from our content

6.3 Recipe Usage

Recipes published on our website are shared for personal, home cooking purposes only. Commercial use of our recipes without written permission is prohibited.

7. User-Generated Content

7.1 Submissions

When you submit content to us (reviews, testimonials, photos, messages), you:

• Grant us a non-exclusive, royalty-free license to use, display, and publish your content
• Confirm that you own or have rights to the content
• Confirm the content is accurate and not misleading
• Agree that the content does not violate any laws or third-party rights

7.2 Content Moderation

We reserve the right to remove or edit any user content that:

• Is defamatory, offensive, or inappropriate
• Contains false or misleading information
• Violates the rights of others
• Contains spam or promotional content

8. Newsletter

By subscribing to our newsletter, you agree to receive:

• Updates about our menu, events, and special offers
• Information about live music nights and seasonal specials
• News about Lauer House and our community

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly. See our Privacy Policy for more information about how we handle your data.

9. Disclaimers

9.1 Website Availability

We strive to keep our website available 24/7, but we do not guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Information Accuracy

While we make every effort to ensure the accuracy of information on our website (menus, prices, opening hours), we cannot guarantee that all information is current or error-free. Please contact us to confirm details before your visit.

9.3 Third-Party Services

Our website may link to or integrate with third-party services (Eateio, Google Maps, social media). We are not responsible for the content, accuracy, or practices of these third parties.

10. Limitation of Liability

To the maximum extent permitted by law:

• We provide the website and services "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for services

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by Greek or EU law.

11. Indemnification

You agree to indemnify and hold harmless Lauer House, its owners, employees, and agents from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of our Services
• Any content you submit
• Your violation of any third-party rights

12. Governing Law and Disputes

These Terms are governed by the laws of Greece. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Thessaloniki, Greece.

For EU consumers: Nothing in these Terms affects your statutory rights under EU consumer protection laws. You may also be entitled to use the European Online Dispute Resolution platform at https://ec.europa.eu/odr.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the modified Terms.

For material changes, we may provide additional notice (such as a website banner or email notification).

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: